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Webinar: Handling Prickly People with Care

June 26, 2018 @ 8:00 am - 9:00 am

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We all encounter Prickly People – those thorny individuals whose irritating, exasperating, enraging, tiresome behaviors can wreak havoc destroying productivity and peace of mind.  This session presents various ‘prickly profiles’ (e.g., buzzer bees, back-attackers, etc.) and offers a few tips and tricks for empowering yourself to get along, make things work better, and preserve your peace in the presence of pricklies.

In this webinar, we will cover:

  • how to identify various prickly styles
  • tips and techniques that address prickly behaviors
  • potential usefulness of perceived prickliness
  • how to identify and use a plan to manage your own unsettling behaviors

Presenter Bio

As Associate Faculty in FDIC’s School of Leadership Development, Rhonda Crenshaw, CPLP© brings more than 20 years of experience in education, workplace learning and performance, as well as social science research and evaluation. She is passionate about using her expertise to “create a world that works better.” Early in her career, she served as an adjunct instructor of undergraduate and graduate students in a range of psychology courses at Trinity College in Washington, DC. Later, as a federal government consultant, she led several training and technical assistance consulting projects for a wide range of audiences carrying out federally funded initiatives on topics including, but not limited to, leadership development. Rhonda completed her undergraduate degree in psychology from Trinity College, and holds a master’s degree and all doctoral coursework in educational psychology from Howard University. She also is a member of Delta Sigma Theta Sorority, a public service sorority.


June 26, 2018
8:00 am - 9:00 am
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