Thanks to neuroscience research, we know that we possess numerous forms of intelligence. In addition to IQ, EQ, there’s C-IQ—Conversational Intelligence. Great conversations emerge from interactions where trust and shared purpose coexist. Think of conversations as the building blocks of relationships and organizational culture. Our ability to succeed, motivate, inspire, lead, empower, and shine has a direct correlation to the results of the interactions we have with others. This webinar will provide some essential behaviors and tools, based on neuroscience research, to boost your Conversational Intelligence (C-IQ), and ignite the SMILE factor.

Program Learning Objectives

• Practices that lower C-IQ
• Three Levels of Conversation
• Practices that raise C-IQ