Internal clients and customers often report that conflict, misunderstandings and interpersonal difficulties take a toll. Training is an effective resource that helps individuals overcome these challenges. Additionally, having an understanding of the DiSC assessment will also help training officers andhuman resources professionals assist clients with navigating the sometimes, choppy communication waters.

Astute Training Officers recognize the need to add value by offering clients resources and tools to help them to enlarge their “effective communication tool kits”. In addition to using models and frameworks to more effectively communicate, the DiSC Behavioral Model is an easy to understand and use resource that will help team members throughout the organization from top to bottom. During this workshop we will explore the DiSC assessment as a resource to help both ourselves and our clients with enhancing interpersonal
and communication skills.

Participants who attend this Professional Development Program will have an opportunity to:

• Learn about the four behavioral styles of the DiSC assessment: D-i-S-C
• Explore predictable conflicts of each of the four styles
• Discuss natural complements of each of the four styles
• Understand how applying DiSC concepts help reduce conflict and misunderstandings

Berri A. Wells, MS, CPC since 1991 has been the CEO and President of Turning Point Solutions (www.turningpointsolutions.net), a Howard County based training and coaching provider whose clients include the US State Department, NASA – Headquarters and Goddard, and the Graduate School USA. She is also the founder of “Coaches Corner” a free, career transition conference with over 700 registrants since its inception in June 2016. Professionals, age 45+ enjoy networking, workshops, panel discussions and coaching at the in-person event. For more information or to register, visit www.coachescorners.net.