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You’ve Gone Virtual, Now What?

January 10 @ 12:00 pm - 1:30 pm

The year 2020 forced organizations to quickly pivot from face-to-face to virtual delivery. Some were prepared, most were not. Without having systems and procedures in place to effectively scale up, many found themselves scrambling to adapt. The year 2021 found organizations who did adapt to virtual delivery now struggle with lackluster learning due to inadequate design practices, non-skilled instructors, and limited tool capability. Although they continue to make it work, engagement has plateaued, and learners are expecting more from their virtual experiences. So, what does this mean for virtual classroom delivery in 2023?

In this session we illuminate ways to enhance practices to build more resilient virtual instructor-led programs. This includes upskilling employees, designing for alternative solutions, and deploying procedural strategies for healthier engagement opportunities. We explore best practices and “behind the screens” instruction on creating what could be deemed the new “blended learning.” Examine techniques that supplement standard engagement activities typically used as part of virtual classrooms and discover alternative solutions for collaborative experiences.

In this session you will learn:

  • The six guiding principles for adapting from face-to-face-to virtual delivery.
  • Supplemental engagement techniques that do not involve a virtual classroom.
  • Alternative collaboration solutions – the new “blend.”
  • Behind the screens production best practices and tips to implement at the enterprise level.
  • Strategies for upskilling designers, SME’s, facilitators, producers, and learners for stronger online programming.

Technology discussed:
Zoom, MS Teams, MURAL, Google Drive, Slack, Social Media platforms, 3rd party VC apps

Melissa Chambers


Melissa Chambers is an online instructional specialist at MSC Consulting. Melissa has over 20 years’ experience in creative media production, project and change management, online instructional design, and eLearning strategy development.  She has been designing, producing, and coaching for synchronous online programs since 2002. She holds a master’s degree in instructional design for online learning, and has spearheaded award-winning programs in eLearning, process improvement, and strategic development. Melissa has a passion for lifelong learning, technology, cultivating creativity, and having fun while working.

Q- How do I get the link to join the webinar?
A- Use the RSVP button above to be routed to the ZOOM registration page. Answer a few questions and submit your RSVP. You will receive the event information in your email from ZOOM. Don’t forget to add it to your calendar!

Q- I am not a current registrant, can I attend this Professional Development Program event?
A- Yes, you can attend this event! It is free and open to everyone. Please invite a friend.


January 10
12:00 pm - 1:30 pm


Intentional Virtual Learning Series- Webinar